Models for Content Strategy & Management

A few of the key models we use include:

• Structured Authoring 
• Minimalism
• Managed Terminology
• Darwin Information Typing Architecture (DITA)
• Collaboration
• Document Plans
• Content Plans
• Navigation Plans
• Personas
• Workflows
• Site Maps
• Taxonomies
• Models
• Mockups
• Prototypes

Development Methods

Methods we use to research and manage projects include:

• Interviewing Subject Matter Experts (SMEs)
• Primary Research
• User Observation
• Hands-On Use
• Expert Analysis
• Card Sorting 
• Affinity Diagramming
• Lean Development  
• Iterative Development
• Agile Project Management
• Traditional Waterfall Project Management
• Standards Compliance
• Best Practices Adherence

We are happy to use and whatever tools, processes, models, styles, and methods you choose or we can help you identify and set up a process and model. We show only a few of the key methods, models, and tools here. Contact us for more information.

Tools & Technologies

Some of the tools and technologies we use include:

• Extensible Markup Language (XML) 
• Hypertext Markup Language (HTML)
• Cascading Style Sheets (CSSs)  
• Document Type Definitions (DTDs) 
• ClearCase
• SharePoint
• VSS Version Control
• Visio
• Adobe Illustrator
• PaintShop Pro
• Photoshop
• Camtasia
• Captivate
• FrameMaker (Structured)
• FrameMaker (Unstructured)
• RoboHelp
• MadCap Flare
• Microsoft Suite (Word, Excel, PowerPoint, Project)
• Adobe Creative Suite