Mullins Companies
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Services

Services

Mullins Consulting provides consistently high-quality services. Some of the services we provide include:
  • Technical Writing
  • Technical Editing
  • Content Editing
  • Style Editing
  • Formatting
  • Indexing
  • Data Modeling
  • Content Mapping
  • Content Conversion
  • Content Management
  • Content Strategy
  • Instructional Design
  • Training
  • Courseware Development
  • Business Process Analysis 
  • Process Development and Documentation
  • Customer Research
  • User Experience Research
  • Usability Testing
  • Knowledge Management Team Setup, Startup, and Staffing 

Deliverables

Mullins Consulting delivers high-quality products to meet your needs. Some of the products we deliver include:
  • Customer Documentation
  • Concepts
  • Reference Materials
  • Tasks
  • Indexes and Navigation  
  • Glossaries
  • Customer Knowledge Bases
  • Provisioning Guides
  • Installation Guides
  • Customization Guides
  • Troubleshooting Guides
  • Maintenance Guides
  • User Guides
  • Help Systems
  • Web Content
  • Embedded and Targeted Help in Systems
  • Quick Reference Guides
  • Methods of Procedure (MOPs)
  • Manpages
  • Administrator Guides
  • Application Programming Interface (API) Docs
  • Software Development Kits (SDKs) 
  • Programmer and Developer Guides
  • Documentation Plans
  • Executive Summaries
  • Requests for Information (RFIs)
  • Requests for Proposals (RFPs)
  • RFI and RFP Responses and Proposals
  • Grant Proposals 
  • Engineering Specifications
  • Training Plans
  • Training Materials
  • Instructor and Train-the-Trainer Guides
  • Corporate Knowledge Bases
  • Intranet Content
  • Style Guidelines
  • Content Management Processes
  • Wireframes, Taxonomies, and Site Maps
  • Mockups and Prototypes
  • User Flows and Personas
  • Terminology Guidelines 
  • WIKIs
  • Sales Materials
  • Marketing Plans
  • Marketing Collateral
  • Features Requirements Specifications (FRSs)
  • Software Requirements Specifications (SRSs)
  • System Design documents 
  • Blogs
  • Social Media Plans
  • Social Media Content
  • Policies and Procedures
  • Support Plans
  • Customer Support Guidelines
  • Customer Support Materials
  • Field Notes
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